:root{--red:#b91c1c;--red-dark:#7f1d1d;--orange:#ea580c;--green:#15803d;--blue:#0369a1;--ink:#172033;--muted:#667085;--line:#d9dee8;--bg:#f5f7fb;--card:#fff;--shadow:0 10px 30px rgba(23,32,51,.09)}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:var(--bg);color:var(--ink);font-family:Inter,system-ui,-apple-system,"Noto Sans Malayalam","Nirmala UI",Segoe UI,sans-serif;line-height:1.55}a{color:#0b5ea8;text-decoration:none}a:hover{text-decoration:underline}button,input,select,textarea{font:inherit}.container{width:min(1180px,calc(100% - 28px));margin:0 auto;padding:28px 0 60px}.emergency-strip{background:#7f1d1d;color:#fff;text-align:center;padding:9px 14px;font-weight:800;letter-spacing:.01em}.site-header{position:sticky;top:0;z-index:20;background:rgba(255,255,255,.96);backdrop-filter:blur(10px);border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:10px max(16px,calc((100vw - 1180px)/2))}.brand{display:flex;align-items:center;gap:10px}.brand img{width:48px;height:48px;object-fit:cover;border-radius:12px}.brand strong,.brand small{display:block}.brand small{font-size:.76rem;color:var(--muted)}nav{display:flex;gap:8px;align-items:center;flex-wrap:wrap}nav a{padding:8px 10px;border-radius:8px;color:var(--ink);font-weight:700;font-size:.9rem}nav a:hover{background:#eef2f7;text-decoration:none}.lang{background:#111827!important;color:#fff!important}.menu-button{display:none;border:0;background:#eef2f7;border-radius:9px;padding:8px 12px;font-size:1.2rem}.hero{display:grid;grid-template-columns:1.2fr .8fr;gap:26px;align-items:center;background:linear-gradient(135deg,#fff,#fee2e2);border:1px solid #fecaca;border-radius:24px;padding:28px;box-shadow:var(--shadow);overflow:hidden}.hero h1{font-size:clamp(2rem,5vw,4.4rem);line-height:.98;margin:.25em 0}.hero p{font-size:1.15rem;max-width:720px}.hero img{width:100%;max-height:390px;object-fit:cover;border-radius:18px;box-shadow:var(--shadow)}.eyebrow{display:block;font-size:.72rem;font-weight:900;letter-spacing:.08em;text-transform:uppercase;color:var(--red)}.button-row{display:flex;gap:9px;align-items:center;flex-wrap:wrap}.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;border:0;border-radius:9px;padding:9px 13px;font-weight:800;cursor:pointer;text-decoration:none!important}.btn-large{padding:13px 18px;font-size:1rem}.btn-danger{background:var(--red);color:#fff}.btn-danger:hover{background:var(--red-dark)}.btn-dark{background:#111827;color:#fff}.btn-light{background:#eef2f7;color:#111827;border:1px solid var(--line)}.btn-call{background:#e0f2fe;color:#075985;border:1px solid #bae6fd}.btn-wa{background:#dcfce7;color:#166534;border:1px solid #86efac}.alert-card{background:#fff;border-left:7px solid var(--blue);padding:18px 20px;margin:22px 0;border-radius:12px;box-shadow:var(--shadow)}.alert-card.warning{border-color:var(--orange);background:#fff7ed}.alert-card.danger{border-color:var(--red);background:#fef2f2}.alert-card.info{border-color:var(--blue);background:#eff6ff}.alert-card h2,.alert-card h3{margin:.1em 0}.notice{background:#fff;border:1px dashed #f59e0b;border-radius:12px;padding:14px 16px;margin:20px 0}.section-head,.page-head,.admin-head{display:flex;align-items:flex-end;justify-content:space-between;gap:12px;margin:28px 0 14px}.page-head{align-items:center}.page-head h1,.section-head h2{margin:0}.page-head p{margin:.25em 0;color:var(--muted)}section{margin:34px 0}.card-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.contact-card,.group-card,.result-card,.success-panel{background:var(--card);border:1px solid var(--line);border-radius:14px;padding:17px;box-shadow:0 5px 15px rgba(23,32,51,.05)}.contact-card h3,.group-card h3{margin:.45em 0}.contact-card p{color:var(--muted);min-height:1.5em}.groups .group-card{display:flex;flex-direction:column}.groups .group-card .btn{margin-top:auto}.table-wrap{overflow:auto;background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow)}table{border-collapse:collapse;width:100%;min-width:850px}th,td{text-align:left;padding:11px;border-bottom:1px solid #edf0f5;vertical-align:top}th{background:#f8fafc;font-size:.78rem;text-transform:uppercase;letter-spacing:.04em;color:#475467;position:sticky;top:0}tr:hover td{background:#fafcff}.badge{display:inline-flex;border-radius:99px;padding:3px 8px;font-size:.72rem;font-weight:900;white-space:nowrap;background:#e5e7eb;color:#374151}.badge-critical,.badge-new,.badge-rejected{background:#fee2e2;color:#991b1b}.badge-high,.badge-dispatched,.badge-unverified{background:#ffedd5;color:#9a3412}.badge-medium,.badge-acknowledged,.badge-phone-verified{background:#fef3c7;color:#92400e}.badge-low,.badge-resolved,.badge-field-verified{background:#dcfce7;color:#166534}.badge-in-progress{background:#dbeafe;color:#1d4ed8}.badge-closed,.badge-duplicate{background:#e5e7eb;color:#374151}.safety{background:#eaf7ee;border:1px solid #bbebca;border-radius:14px;padding:18px 22px}.safety li{margin:8px 0}.muted{color:var(--muted);font-size:.9rem}.form-card{background:#fff;border:1px solid var(--line);border-radius:15px;padding:20px;box-shadow:var(--shadow)}.form-card.narrow,.narrow{max-width:600px}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.span-2{grid-column:span 2}label{display:block;font-weight:800;font-size:.88rem;color:#344054;margin-bottom:12px}input,select,textarea{width:100%;margin-top:6px;border:1px solid #cfd6e1;border-radius:9px;padding:10px 11px;background:#fff;color:#101828}input:focus,select:focus,textarea:focus{outline:3px solid rgba(3,105,161,.15);border-color:#0284c7}textarea{resize:vertical}.check{display:flex;gap:8px;align-items:center;margin:10px 0}.check input{width:auto;margin:0}.flash{padding:13px 15px;border-radius:10px;margin:12px 0;font-weight:700}.flash.success{background:#dcfce7;color:#166534}.flash.error{background:#fee2e2;color:#991b1b}.filter-bar{display:flex;gap:9px;flex-wrap:wrap;background:#fff;padding:12px;border:1px solid var(--line);border-radius:12px;margin-bottom:14px}.filter-bar input,.filter-bar select{width:auto;min-width:150px;margin:0}.reference{font-size:1.8rem;font-weight:900;letter-spacing:.05em;background:#f1f5f9;padding:12px;border-radius:10px;display:inline-block}.login-wrap{display:grid;place-items:center;min-height:65vh}.login-card{width:min(440px,100%);background:#fff;padding:25px;border:1px solid var(--line);border-radius:17px;box-shadow:var(--shadow)}.login-card img{width:110px;height:110px;object-fit:cover;border-radius:18px}.stats{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px}.stat{background:#fff;border:1px solid var(--line);border-top:5px solid #64748b;border-radius:12px;padding:15px}.stat strong{display:block;font-size:2rem}.stat span{color:var(--muted);font-weight:700}.stat.danger{border-top-color:var(--red)}.stat.warning{border-top-color:var(--orange)}.stat.info{border-top-color:var(--blue)}.stat.success{border-top-color:var(--green)}.incident-layout{display:grid;grid-template-columns:1fr 1fr;gap:20px;align-items:start}.detail-grid{display:grid;grid-template-columns:130px 1fr;gap:7px 12px}.detail-grid dt{font-weight:900;color:#475467}.detail-grid dd{margin:0}.description{white-space:pre-wrap;background:#f8fafc;border-radius:9px;padding:12px}.incident-photo img{width:100%;max-height:520px;object-fit:contain;background:#111827;border-radius:10px}.timeline{border-left:3px solid #cbd5e1;padding-left:17px}.timeline-item{position:relative;background:#fff;border:1px solid var(--line);border-radius:10px;padding:12px;margin:0 0 12px}.timeline-item:before{content:"";position:absolute;width:12px;height:12px;background:var(--blue);border-radius:50%;left:-25px;top:18px}.timeline-item span{display:block;color:var(--muted);font-size:.8rem}.timeline-item p{white-space:pre-wrap}.urgency-critical td:first-child{border-left:5px solid var(--red)}.urgency-high td:first-child{border-left:5px solid var(--orange)}footer{background:#111827;color:#fff;padding:25px;text-align:center}footer p{margin:.25em}footer .muted{color:#cbd5e1}
@media(max-width:900px){.card-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.hero{grid-template-columns:1fr}.hero img{max-height:300px}.stats{grid-template-columns:repeat(3,1fr)}.incident-layout{grid-template-columns:1fr}.site-header{align-items:flex-start}.menu-button{display:block}nav{display:none;position:absolute;left:12px;right:12px;top:68px;background:#fff;border:1px solid var(--line);border-radius:12px;padding:10px;box-shadow:var(--shadow)}nav.open{display:flex;flex-direction:column;align-items:stretch}nav a{display:block}.brand small{display:none}}
@media(max-width:620px){.container{width:min(100% - 18px,1180px);padding-top:16px}.card-grid,.form-grid,.stats{grid-template-columns:1fr}.span-2{grid-column:auto}.hero{padding:19px;border-radius:16px}.hero h1{font-size:2.25rem}.button-row .btn{width:100%}.filter-bar>*{width:100%!important}.page-head,.admin-head,.section-head{align-items:flex-start;flex-direction:column}.detail-grid{grid-template-columns:1fr}.detail-grid dd{padding-bottom:8px}.brand strong{font-size:.9rem}.site-header{padding:9px}.contact-card p{min-height:0}}

/* Lightweight responsive administration shell. */
.skip-link{position:fixed;left:12px;top:-80px;z-index:1000;background:#fff;color:#111827;padding:10px 14px;border-radius:8px}.skip-link:focus{top:12px}.admin-body{--sidebar-width:272px;min-height:100vh;background:#f4f6fa}.admin-sidebar{position:fixed;inset:0 auto 0 0;width:var(--sidebar-width);z-index:60;background:#fff;border-right:1px solid var(--line);display:flex;flex-direction:column;overflow-y:auto;transition:width .18s ease,transform .18s ease}.admin-brand{display:flex;align-items:center;gap:11px;padding:17px 15px;border-bottom:1px solid var(--line);min-height:77px}.admin-brand img{width:43px;height:43px;border-radius:11px;object-fit:cover;flex:none}.admin-brand strong,.admin-brand small{display:block;white-space:nowrap}.admin-brand small{font-size:.72rem;color:var(--muted)}.sidebar-close{display:none;margin-left:auto;border:0;background:#f1f5f9;border-radius:8px;font-size:1.5rem;width:42px;height:42px}.admin-identity{margin:13px;padding:13px;background:#f8fafc;border:1px solid var(--line);border-radius:11px}.admin-identity strong,.admin-identity span,.admin-identity small{display:block}.admin-identity span{font-size:.78rem;color:var(--muted)}.system-online{margin-top:8px;font-weight:700;color:#166534}.system-online i{display:inline-block;width:8px;height:8px;border-radius:50%;background:#22c55e;margin-right:6px}.admin-nav{display:block;padding:0 10px;flex:1}.admin-nav-section{margin:14px 0}.admin-nav-section>p{margin:0 9px 5px;font-size:.67rem;text-transform:uppercase;letter-spacing:.08em;font-weight:900;color:#98a2b3}.admin-nav-link{display:flex;align-items:center;gap:11px;min-height:43px;padding:9px 10px;margin:2px 0;border-radius:9px;color:#344054;font-weight:750}.admin-nav-link:hover{background:#f1f5f9;text-decoration:none}.admin-nav-link.active{background:#fee2e2;color:#991b1b}.nav-icon{width:23px;text-align:center;font-size:1rem;flex:none}.nav-text{white-space:nowrap;overflow:hidden}.nav-count{margin-left:auto;background:#e5e7eb;color:#344054;border-radius:99px;padding:1px 7px;font-size:.7rem}.active .nav-count{background:#fff;color:#991b1b}.sidebar-collapse{position:sticky;bottom:0;display:flex;gap:12px;align-items:center;width:100%;border:0;border-top:1px solid var(--line);background:#fff;padding:13px 19px;color:#475467;cursor:pointer}.admin-workspace{min-height:100vh;margin-left:var(--sidebar-width);transition:margin-left .18s ease}.admin-topbar{position:sticky;top:0;z-index:40;min-height:72px;background:rgba(255,255,255,.97);border-bottom:1px solid var(--line);display:flex;align-items:center;gap:14px;padding:10px 24px}.admin-menu-toggle{display:none;border:1px solid var(--line);background:#fff;border-radius:9px;width:44px;height:44px;font-size:1.3rem}.admin-heading{display:flex;flex-direction:column;min-width:0}.admin-heading small{color:var(--muted);font-size:.72rem}.admin-heading strong{font-size:1.1rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.admin-top-actions{margin-left:auto;display:flex;align-items:center;gap:10px}.mode-pill{font-size:.75rem;font-weight:800;background:#ecfdf3;color:#166534;padding:6px 9px;border-radius:99px}.mode-pill.active{background:#fee2e2;color:#991b1b}.quick-menu,.account-menu{position:relative}.quick-menu summary,.account-menu summary{list-style:none;cursor:pointer}.quick-menu summary::-webkit-details-marker,.account-menu summary::-webkit-details-marker{display:none}.quick-menu>div,.account-menu>div{position:absolute;right:0;top:calc(100% + 8px);width:210px;background:#fff;border:1px solid var(--line);border-radius:10px;padding:7px;box-shadow:var(--shadow);z-index:80}.quick-menu a,.account-menu a,.quick-menu span{display:block;padding:10px;border-radius:7px;color:#344054;font-weight:700}.quick-menu a:hover,.account-menu a:hover{background:#f1f5f9;text-decoration:none}.account-menu summary{display:grid;place-items:center;width:39px;height:39px;border-radius:50%;background:#111827;color:#fff;font-weight:900}.admin-content{width:min(1450px,calc(100% - 40px));margin:0 auto;padding:8px 0 60px}.admin-overlay{display:none}.sidebar-collapsed{--sidebar-width:76px}.sidebar-collapsed .admin-brand>div,.sidebar-collapsed .admin-identity,.sidebar-collapsed .admin-nav-section>p,.sidebar-collapsed .nav-text,.sidebar-collapsed .nav-count,.sidebar-collapsed .sidebar-collapse b{display:none}.sidebar-collapsed .admin-brand{justify-content:center;padding-inline:8px}.sidebar-collapsed .admin-nav-link{justify-content:center}.sidebar-collapsed .sidebar-collapse{justify-content:center}.sidebar-collapsed .sidebar-collapse span{transform:rotate(180deg)}
@media(max-width:900px){.admin-body{--sidebar-width:272px}.admin-sidebar{transform:translateX(-102%);box-shadow:12px 0 30px rgba(15,23,42,.22)}.admin-workspace{margin-left:0}.sidebar-open .admin-sidebar{transform:translateX(0)}.sidebar-open .admin-overlay{display:block;position:fixed;inset:0;background:rgba(15,23,42,.5);z-index:55}.sidebar-close,.admin-menu-toggle{display:block}.sidebar-collapse{display:none}.admin-topbar{padding:9px 13px}.mode-pill{display:none}.admin-content{width:min(100% - 20px,1450px)}.admin-heading small{display:none}.sidebar-collapsed .admin-brand>div,.sidebar-collapsed .admin-identity,.sidebar-collapsed .admin-nav-section>p,.sidebar-collapsed .nav-text,.sidebar-collapsed .nav-count{display:block}.sidebar-collapsed .admin-nav-link{justify-content:flex-start}.sidebar-collapsed .admin-brand{justify-content:flex-start;padding-inline:15px}}
@media(max-width:520px){.quick-menu summary{font-size:0;width:44px;height:44px}.quick-menu summary:after{content:'＋';font-size:1.25rem}.admin-heading strong{max-width:130px}.admin-top-actions{gap:6px}.admin-content{width:calc(100% - 14px)}.admin-body .table-wrap{border:0;background:transparent;box-shadow:none;overflow:visible}.admin-body table,.admin-body thead,.admin-body tbody,.admin-body tr,.admin-body th,.admin-body td{display:block;min-width:0}.admin-body thead{position:absolute;left:-9999px}.admin-body tr{background:#fff;border:1px solid var(--line);border-radius:12px;margin:10px 0;padding:8px;box-shadow:0 3px 10px rgba(23,32,51,.05)}.admin-body td{border:0;padding:7px 9px}.admin-body td:empty{display:none}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}
.password-pair{display:grid;gap:1rem}.password-input{display:flex;align-items:stretch}.password-input input{flex:1;border-radius:.5rem 0 0 .5rem}.password-toggle{min-width:4.5rem;border:1px solid #9ca3af;border-left:0;background:#f3f4f6;border-radius:0 .5rem .5rem 0;font-weight:700;cursor:pointer}.password-actions{display:flex;gap:.65rem;flex-wrap:wrap;align-items:center}.copy-status{color:#166534;font-weight:700}.success-summary dl{display:grid;grid-template-columns:max-content 1fr;gap:.4rem 1rem}.success-summary dd{margin:0}@media(max-width:540px){.password-actions .btn{width:100%}.success-summary dl{grid-template-columns:1fr}}